We may process: name, surname, phone, gender, delivery address, profile photo, order and payment data (including GPay balance), location when you allow it, and property listing content you publish.

We use data to create and manage your account, process orders, organise deliveries or pickups, show listings, improve the service, send alerts you enable, and meet legal obligations.

With your permission, we use location to help set a delivery address in Bissau. You can refuse permission and enter the address manually.

We share what is needed with stores, couriers, or fulfilment partners (e.g. name, phone, address). For properties, contact details you publish are visible to interested users. We do not sell your personal data.

Official support may contact you on your account phone or WhatsApp. Messages to property advertisers happen outside the platform under the rules of WhatsApp/phone you use.

We keep data while your account is active and for as long as needed for orders, support, and legal duties. You may request account deletion via support, subject to legal retention.

We apply reasonable measures to protect your account and data. No digital transmission is 100% secure; use a strong password and do not share it.

You can view and update many details in Profile. For correction, more information, or deletion requests, contact support WhatsApp. We will reply within a reasonable time.

We may update this policy. The date at the top shows the current version. Material changes will be reflected on this page.

Privacy questions: use “Chat on WhatsApp” in Help or Contact via WhatsApp in Profile.